Privacy Policy

At CNSNAP ART, accessible from https://cnsnap.art, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CNSNAP ART and how we use it.

Introduction

As a reverse purchasing agent service, we act as an intermediary to help you source and purchase products from China. To provide these services effectively, we must collect and process certain personal information. We are committed to protecting your personal data and your right to privacy in accordance with international data protection standards.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

  • Account Information: When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
  • Order and Transaction Data: To facilitate reverse purchasing, we collect details regarding the items you wish to purchase, recipient addresses, and shipping preferences.
  • Communication Data: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
  • Payment Information: While we utilize secure third-party payment processors, we may collect billing addresses and transaction histories to manage your orders.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and services.
  • Improve, personalize, and expand our website and user experience.
  • Understand and analyze how you use our website.
  • Develop new products, services, features, and functionality.
  • Process your transactions and manage the “last mile” logistics of your purchases.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • Send you emails regarding order status, tracking, and customs clearance.
  • Find and prevent fraud.

Log Files

CNSNAP ART follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, CNSNAP ART uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Sharing Your Information

We do not sell your personal data. We only share information with third parties when it is necessary to provide our services, such as:

  • Logistics Partners: Sharing your address and contact info with international couriers to deliver your goods.
  • Payment Processors: To securely handle payments and refunds.
  • Customs Authorities: To facilitate the legal clearance of goods across borders.
  • Legal Requirements: If required by law to comply with legal obligations or protect our rights.

Data Security

We use commercially acceptable means to protect your personal information. However, please remember that no method of transmission over the internet, or method of electronic storage is 100% secure. We strive to use professional standards to ensure your data is handled with peace of mind and reliability.

Your Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

CNSNAP ART
Founder & CSO: Vivian Ling
Email: [email protected]
Website: https://cnsnap.art